Home > Service&Support
FAQ Service Description Download Center Information Centre
2015年度巨能伟业供应商交流总结大会召开
02-07 2017

2015年度巨能伟业供应商交流总结大会召开

世界500强企业中流传着这样一句话“培训是最大的福利”,同样,培训也是企业文化的重要组成部分,还是企业发展中不可缺少的关键环节。

Screen Flickering
02-07 2017

Screen Flickering

Check if internal wiring of the display is messy or if insufficient internal space leads to mutual internal signal interference. Resolve it by tidying up internal flat cables, cutting down on excessive flat cables and wires, and adding magnetic rings.

Power Indicator Flashing
02-07 2017

Power Indicator Flashing

Usually due to power supply current overload. Suggest reducing the power cord's load modules or using a higher-wattage power supply.

During operation, a sudden abnormal noise was emit
02-07 2017

During operation, a sudden abnormal noise was emit

This issue is usually due to excessively high input voltage at the power supply's I/O terminals, causing the filter capacitor in the internal rectifier circuit to explode. Before powering on, check if the wiring is correct and whether the AC supply voltage has high harmonic voltage components.

Sudden momentary blackout of the display screen
02-07 2017

Sudden momentary blackout of the display screen

When the voltage of the LED power supply is unstable, it is common for the display screen to suddenly go black momentarily. 1)Loose signal cable 2)Over-temperature protection triggered 3)The video cable is abnormal

How to Use Current-Sharing Power Supplies
02-07 2017

How to Use Current-Sharing Power Supplies

Connect the output terminals V+ and V- in parallel, and then connect them to the display module. Connect the current sharing control lines EC between the power supplies in parallel. There is also a PG fault detection line. The normal voltage of this line is 3.3V, and it will be at a low level in case of a fault. VO is the output voltage detection line, which is equal to the V+ voltage. If the VO detection and PG functions are not required, the ports should be left unconnected.

what certifications for the product ?
02-07 2017

what certifications for the product ?

UL, ETL, FCC RoHS, WEEE, TUV, CE, CB, TUV PSE, KC, BIS CCC

   123   21 7